Integrated Facilities Management

Integrated Facilities Management

Idama is a pioneering Facilities Management and building maintenance company in Dubai that falls under our integrated community solutions. Our FM services are offered at all stages of a buildings life-cycle, from design, construction and DLP to building operations and community management.

Ejadah’s integrated facilities management solutions are delivered through Idama, one of the pioneering FM companies in the UAE. From the early success of Dubai’s property boom, Idama was conceived to take on the mammoth task of ensuring Dubai’s landmark developments offering integrated services including advisory services at design and construction stages, Defect Liability Period management at handover as well as building and operations at occupation.

Today we offer end-to-end building and infrastructure facilities management services to more than 83 million square feet of development in the UAE.From core engineering services such as the complex building maintenance, to a range of soft services including landscaping and cleaning, our goal is to ensure communities run seamlessly assuring peace of mind for both users and clients.

FM Advisory Services

Engaging Idama at an early stage in the planning, design and construction of new developments ensures more efficient build processes and future-proof assets. We take a 360 degree look at the plan, design and engage building activities in order to point out and project the FM requirements of the asset throughout its lifecycle. From the physical infrastructure, systems and technology to building management and operational functionality, we enable clients to address their investments’ FM requirements from the start.

  • Asset life cycle management
  • Innovative procurement strategy
  • Logistics and account transition management
  • Technical systems and procedures
  • Total Quality Management

Handover and DLP Management

We provide services that facilitate an effective and seamless handover from the contractors to the landlords and through to owners/ residents. Idama also ensures continuity of operations during the handover period as well as the Defect Liability Period (DLP) by managing contractual relationships and service delivery with contractors and specialized system providers.
Our services ensure that the community being occupied is ready to be inhabited contains all its facilities and pre-requisites are in place and functioning well.Our experienced engineering teams implement DLP programs that results in minimum or zero defects when using the facility.

  • Engineering review and reporting
  • Project documentation review and organization
  • Handover process regulations review and reporting
  • 360° site surveyance
  • Technical facility room inspection and assessment
  • Facility review and reporting

Building and Community Operations

Idama is one of the most reliable and forward thinking building maintenance companies in Dubai and the UAE that operates with the motto of ‘prevention is better than cure’. Our expert engineers and staff have solid preventative maintenance systems and programs in place to ensure that buildings experience minimum future disruption

From core engineering services such as the complex maintaining of heating and ventilation systems, to a range of soft services including cleaning and landscaping services, we assure our clients peace of mind as we run their community and building maintenance operations seamlessly throughout its life cycle.

  • Heating, ventilation and air condition
  • Engineering services
  • Specialised health and safety system
  • Space management and fit out services
  • Infrastructure, road sweeping common area cleaning
  • Water systems, testing and treatment
  • Stand-by power generators & uninterrupted power suppliers (UPS)
  • Building façade cleaning and fabric
  • Community waste management
  • Office and residential cleaning services
  • Swimming pool cleaning
  • Landscaping and gardening
  • Pest control
  • Reception and office assistance solutions